BUSINESS
July 12, 1999
Volume 77, Number 28
CENEAR 77 28 p. 14
ISSN 0009-2347

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Customers most want information on orders

Internet application % responding
Order status 69%
Material safety data 60
Logistics 56
Certificates of analysis 56
Planning/forecasting 50
Inventory 50
Catalogs 50
Invoicing 38
Payment 31

Note: Survey of 20 major chemical producers and distributors. Source: Chemical Industry Data Exchange

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