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Customers most want
information on orders
| Internet application |
% responding |
| Order status |
69% |
| Material safety data |
60 |
| Logistics |
56 |
| Certificates of analysis |
56 |
| Planning/forecasting |
50 |
| Inventory |
50 |
| Catalogs |
50 |
| Invoicing |
38 |
| Payment |
31 |
Note: Survey of 20 major chemical producers and distributors. Source: Chemical Industry Data Exchange
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